01 Introduction
Doni888 (referred to as "we" or "the Platform") is a trusted online betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains what information doni888 collects, how it is used, who it may be shared with, and the steps we take to keep your data secure.
By using doni888's website, app, or any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.
This Privacy Policy should be read alongside our Terms & Conditions— together, they form our complete legal framework.
02 What We Collect
Doni888 only collects information that is necessary to provide our services, maintain security, and meet legal obligations. We do not collect excessive or irrelevant data.
| Data Type | Details | Necessity |
|---|---|---|
| Personal Identity | Full name, date of birth, nationality | Mandatory |
| Contact Information | Mobile number, email, and address | Mandatory |
| Identity Documents | NID or Passport Copy (KYC) | For Withdrawals |
| Financial Information | Payment methods, transaction history | Mandatory |
| Device Information | IP address, browser, OS, and device ID | Automatic |
| Usage History | Login times, bet history, page visits | Automatic |
03 How We Collect Information
Doni888 collects information through the following methods:
- Directly from you: Via registration forms, KYC uploads, support chat, or email.
- Automatically: When you use our website or app, through cookies and log files.
- From payment gateways: Transaction confirmation details received from payment processors during deposits or withdrawals.
- From third-party verification services: From our authorized KYC partner for identity verification.
doni888 will never ask for your password, OTP, or full card number over the phone or by email. Any such request is a scam.
04 How We Use Your Data
Collected data is used solely for its stated purpose. We never use your information beyond what has been authorized.
- To create and manage your account.
- To process deposits, withdrawals, and other financial transactions.
- To verify your identity (KYC) and confirm your age.
- To detect and prevent fraud, money laundering, and suspicious activity.
- To provide customer support and resolve complaints.
- To improve platform performance and user experience.
- To comply with legal or regulatory obligations.
- To send you promotional offers, with your consent.
06 Cookie Policy
Doni888's website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, and core site functionality | Cleared at end of session |
| Functional Cookies | Remembering language preferences and user settings | 1 Year |
| Analytics Cookies | Traffic analysis and understanding usage patterns | 2 Years |
| Security Cookies | Fraud detection and prevention of unauthorized access | 30 Days |
Cookies can be disabled through your browser settings. However, turning off essential cookies may cause parts of the site to not function properly.
07 Data Protection
Doni888 uses industry-standard technologies and practices to keep your data safe. Our security measures include:
- 256-bit SSL/TLS encryption on all data transfers.
- AES-256 encryption for stored data.
- Two-factor authentication (2FA) available.
- Regular automated security scans and vulnerability assessments.
- 24/7 active security monitoring team.
- Physical access controls at our data centers.
- Strict internal data access controls — only authorized staff can view specific information.
While we maintain the highest security standards, no one can guarantee 100% security on the internet. That's why keeping your password safe and reporting any suspicious activity immediately is essential.
08 Data Retention Period
Doni888 does not retain your data longer than necessary. Below are the retention periods for each type of information:
- Account Information: For the duration of account activity and 5 years after closure (as required by law).
- Transaction History: Minimum 5 years (as required by financial regulatory guidelines).
- KYC Documents: 5 years after account closure.
- Support Chat & Contact: 2 years.
- Cookies & log data: 30 days to 2 years, depending on type.
Upon expiry, data is securely deleted or anonymized.
09 Your Rights
Every registered member of doni888 is entitled to the following rights:
Right to Access
You may request to see what personal information we hold about you.
Right to Rectification
You may contact support to correct any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data, provided there are no legal obligations requiring us to retain it.
Right to Object to Processing
You may opt out of marketing communications or object to specific data processing activities.
Right to Data Portability
You may request a copy of your data in a standard, portable format.
Right to Restrict Processing
You may request a temporary pause on the processing of your data in certain circumstances.
To exercise any of the rights listed above, please contact our Help Center Get in touch. We typically respond within 30 business days.
10 Minor Protection
Doni888's services are intended solely for users aged 18 and above. We do not knowingly collect personal data from minors.
If we are notified or discover that we hold personal data belonging to a minor, that account will be immediately closed and all associated data will be deleted.
If you believe someone you know who is underage is using doni888, please contact support Let us know.
11 Policy Updates
Doni888 may update this Privacy Policy as needed. Any changes will be published on this page with a revised date, and members will be notified by email or SMS for significant updates.
Continued use of the platform after any updates will be considered acceptance of the revised Privacy Policy. We recommend checking this page regularly.
12 Contact
For any privacy-related questions, complaints, or to exercise your rights, please contact us:
- Help Center: doni888.bet/help-center
- FAQ Page: doni888.bet/faq
- Response Time: Usually within 24–48 hours.
Our support team is available 24 hours a day, 7 days a week.